This plug-in has been retired and is no longer available for download. Technical support will end January 1, 2012, though you'll still be able to come back to read our FAQs and recover lost license information. This page and associated systems will be taken down on June 1, 2012.

FAQ

Is Aperture to Gallery compatible with Aperture 3?

Yes, and in addition we have completely updated the plug-in architecture to a universal 32/64-bit binary which solved many compatibility issues that arose throughout updates of Snow Leopard and Aperture 3.

Please keep in mind that to be able to run the plug-in in 64-bit mode, your system must also be 64-bit capable. Meaning that you must have a 64-bit processor and operating system installed. Identifying the operating system is the easy part, Mac OS 10.6 is the only 64-bit OS released thus far. Please refer to this Apple support document to find out if you have a 32-bit or 64-bit Intel-based Mac.

Why are my image export settings not honored when using the plug-in in Aperture 3?

As of Aperture 3.0.3 this has been resolved, please update your software via Software Update or manually here. In Aperture versions 3, 3.0.1 and 3.0.2 there is a bug that causes plug-ins to specify the last used preset in Aperture's export dialogue instead of the one you choose when in the export plug-in module. A suggested workaround is to export an image normally using the wanted preset in Aperture, then use the plug-in for that setting chosen previously.

How can I get information regarding licensing?

GalleryExport for Aperture is a free plug-in, the license needed is generated in the introductory installation process and emailed to the address specified as a backup. We have a general FAQ section with a licensing page outlining the answers to most common questions here. If you find you still need assistance, please email support here.

How can I edit the connection settings for my Gallery entry?

A Gallery entry's connection settings can be edited by selecting the entry and then double-clicking on it.

Why don't I see a progress indicator when exporting images from GalleryExport?

During export, an export progress indicator appears towards the bottom of the Aperture panel. Either clicking on the progress indicator or selecting "Show Activity" from the Window menu while exporting will allow you to view export activity, including the number of images uploaded.

I receive an "Image upload failed" error during step 2 of the export process and no images are added to my Gallery…

A likely cause for this is because PHP enforces a size limitation for data uploads (usually 2 MB) which may be preventing your image from being sent to your Gallery installation. This size limitation can be adjusted by editing the php settings in your php.ini file. For more details, click here.

After selecting my Gallery entry no albums are being displayed in the browser…

By default the plug-in assumes that the default path (http://www.yourdomain.com/gallery2/main.php) should be used to communicate with your Gallery installation. If you have changed this path or have apache setup to do redirects (via .htaccess files or httpd.conf settings) then you may have problems using the plug-in. One possible solution is to set a custom path for the Gallery entry. This can be specified when creating or editing the connection settings for your Gallery.

My newly created album isn't showing up in the album browser…

When you load the plug-in all your current albums are loaded and displayed in the browser. If you edit your albums using a web-broswer (or any other means) while actively using the plug-in, these changes will not be reflected and doing so could lead to errors or strange behavior. It is generally advised not to modify your Gallery installation in any way while using the plug-in.

If I create an images database, who will be able to open it?

All users accessing this file will need their own licensed copy of FileMaker Pro.

Are secure HTTPS servers supported?

Unfortunately at this time only HTTP servers are compatible with the plug-in. But a future update will allow this functionality. Be sure to sign up for the mailing list or follow us on Twitter to stay current on the latest releases.

I am receiving "Gallery Response Error: could not parse response." or "HTTP Error 500: internal server error." while using the plug-in…

Please ensure that you have enabled the "Remote" and "Upload" modules in the Gallery administration section so that the plug-in can properly communicate with your Gallery installation.

I receive an "Image upload failed" error during the export process and no images are uploaded…

A likely cause for this is because PHP enforces a size limitation for data uploads (usually 2 MB) which may be preventing your image from being sent to your Gallery installation. This size limitation can be adjusted by editing the php settings in your php.ini file. For more details, click here.

I am receiving a "403 Forbidden" error when connecting to my Gallery…

Apache mod_security may be preventing access to your gallery. A possible solution is to create (or add to) an .htaccess file in the root of your Gallery installation and enter the following line:

SecFilterEngine Off

HOWEVER, please take the time to research the security risks you take by disabling this feature.

What if I encounter issues using the plug-in?

When diagnosing plug-in errors, there are several system variables to take into consideration first before digging deeper into the code. Repairing your permissions is a good place to start, and also good practice after installing software. To do this, launch Disk Utility from the Applications under Utilities. Then select Repair and press Repair Disk Permissions. This basically cleans up your system files so that they can access each other properly. If that does not resolve the issue, you could simply restart the machine as another basic starting point. Testing in an alternate or new account could also help in determining the root of the issue. For more on what information you should send in when requesting technical support, please read through the general FAQ section or contact us.

How can I remove this plug-in from my system?

GalleryExport for Aperture can be removed by deleting the plug-in file located at:
Macintosh HD/Users/YOUR USER NAME/Library/Application Support/Aperture/Plug-Ins/Export/GalleryExport.ApertureExport

If you are removing this plug-in because you have experienced problems or it did not meet your expectations, please contact us and let us know why.

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