This plug-in has been retired and is no longer available for download. Technical support will end January 1, 2012, though you'll still be able to come back to read our FAQs and recover lost license information. This page and associated systems will be taken down on June 1, 2012.
Yes, however we are in the process of updating our plug-ins to 64-bit compatibility and in the meantime users need to use Aperture in 32-bit mode to continue use of our plug-ins. To do this, in the Applications folder find "Aperture" and highlight it. Now select "Get Info" from the File menu. In the info window, check the Run in 32-bit Mode checkbox. If it is locked, click the lock graphic in the bottom corner and enter your password. You should then be able to use the plug-in 32-bit mode until a 64-bit version is available. Alternatively, you may use Aperture in 64-bit mode and when the plug-in is launched an alert is displayed asking if you would like to restart in 32-bit mode to continue use of the plug-in. The next time you launch Aperture it will revert to 64-bit mode.
As of Aperture 3.0.3 this has been resolved, please update your software via Software Update or manually here. In Aperture versions 3, 3.0.1 and 3.0.2 there is a bug that causes plug-ins to specify the last used preset in Aperture's export dialogue instead of the one you choose when in the export plug-in module. A suggested workaround is to export an image normally using the wanted preset in Aperture, then use the plug-in for that setting chosen previously.
We have a general FAQ section with a licensing page outlining the answers to most common questions here. If you find you still need assistance, please email support here.
This was a problem for older versions of this plug-in, but has been fixed as of version 1.1.2. If you are still having this issue, try downloading the newest version.
When diagnosing plug-in errors, there are several system variables to take into consideration first before digging deeper into the code. Repairing your permissions is a good place to start, and also good practice after installing software. To do this, launch Disk Utility from the Applications under Utilities. Then select Repair and press Repair Disk Permissions. This basically cleans up your system files so that they can access each other properly. If that does not resolve the issue, you could simply restart the machine as another basic starting point. Testing in an alternate or new account could also help in determining the root of the issue. For more on what information you should send in when requesting technical support, please read through the general FAQ section or contact us.
Aperture to Archive can be removed by deleting the plug-in file located at:
Macintosh HD/Users/YOUR USER NAME/Library/Application Support/Aperture/Plug-Ins/Export/ApertureToArchive.ApertureExport
If you are removing this plug-in because you have experienced problems or it did not meet your expectations, please contact us and let us know why.